I have had no complaints in the 3 years I have done business with this store. The customer service has always been fantastic. I usually shop around but came to trust this store since I can always get a better deal and have had good experiences.
Will never use again. Came in to buy textbooks. They only sold me 6 out of the 7 I needed didn't realize till after I had left. And I walked out of the store with only 3 of those 6. They had to order the rest which would take 3-5 business days. I needed those books for assignments that week. One of the textbooks they sold me was the wrong version. So in all I needed to return one of the books and had to go find that and one other somewhere else. When I brought the textbook back the next day they told me that I couldn't return it because that day had passed. They could buy it back though. I paid $60 for it and they offered me $10. Overall just crappy service.
For instance, I forgot I had a deferred payment(past due), but I got a polite courtesy call and it wasn't a big deal. I was able to go in the next day to pay and I wasn't charged for any late fees or price of the book. I feel like they care more about you than making more sales or getting more money from your pocket, which is rare!
I've used Campus Bookstore for about 3 years now. Brandon, the owner, is always helpful! If he doesn't have what I need, he makes sure to get it as soon as possible. He's even had manufactures over-night materials for a last minute class I've added. Their prices are simply a bonus to the great customer service!
I ordered books online, found out half of 7 books are not available in stock. I asked for a refund and got it after a couple of days.
Wish someone would have told me about this place before I got my books from barnes and noble. It's soooo much cheaper to get books here! And they've got some awesome shirts and cowbells too. Much love for this place. Will be coming back next semester!
Campus Bookstore is a US Book Store based in Starkville, Mississippi. Campus Bookstore is located at 612 Mississippi 12 E, Starkville, MS 39759, USA.
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